FAQ

FAQ

Answers about the guides, access, refunds and payments.

About the course and product

What exactly is included?

Each product is a downloadable PDF guide. Depending on the product it can also include worksheets, checklists and review prompts. The product page lists exactly what is included.

How long is the course?

The guides are self-paced, so there is no fixed duration. Each product page lists its modules so you can judge the amount of material.

What format is it? (Video, PDF, both?)

PDF only. We do not offer video.

Do I need any prior knowledge?

Not for the Free Set or Halo Pack, which start from the basics. Later guides build on earlier ones; each product page says who it is for.

How long do I have access?

Downloaded files stay on your device. If an access period applies to a particular product, it is stated on that product page. See the Instant Access Policy.

Is this updated regularly?

We may update our materials from time to time. Changes to the catalog and policies are recorded on the Last updates page.

About the process

How do I access after purchase?

After the payment provider confirms your payment, materials are delivered electronically, for example by download link or email. The Instant Access Policy has the details and what to do if nothing arrives.

Can I download the content?

Yes. The guides are PDFs intended for download, for your personal, non-commercial use.

Is there a mobile app?

No. The PDFs open on phones, tablets and computers with any PDF reader.

Can I watch offline?

There are no videos. You can read the downloaded PDFs offline.

About results

How long to see results?

It depends on your starting point and how much you practice. We do not promise specific outcomes or timelines.

What if it doesn't work for me?

Contact us before you access or download the files; if the purchase is eligible, you can request a refund under the Refund Policy. If you have a technical problem with a file, we will first try to fix it.

Do you offer support?

Yes, by email, for order, delivery and download problems and for questions about what a guide covers.

Is there a community?

We do not run a community forum at the moment. You can follow us on Pinterest and Tumblr.

Technical

What if I have questions during the course?

Email us from the contact page and include the product name. We will do our best to answer.

Do you offer refunds?

We offer a 30-day refund request period for eligible digital purchases where the materials have not been accessed or downloaded. See the Refund Policy for the full conditions, including EU cooling-off rules.

Is my payment secure?

Payments are processed by a third-party payment provider on its own page. We do not store your full card details.

Can I gift this course?

Materials are delivered to the email used at checkout, so you can buy with the recipient's email address. Files are for personal use and may not be shared or resold. Contact us if you need help.

About the author

Who created this?

Drelquvioniart is an independent publisher of PDF guides about HTML, CSS and JavaScript.

What are your credentials?

We do not make claims about formal credentials on this site. The Free Set and the module lists on each product page let you judge the material before you buy.